Module 2 - Email Tasks

Messages contain an address- but not always an appropriate one- some people use different addresses to avoid spam, unsolicited or unwanted mail. Information regarding whether it is a reply or has forwarded from another source. If the sender has added other recipients and not enabled bcc (blind carbon copy) you can view names addresses of the other recipients.

The cc and bcc functions both have advantages and can be used effectively. Making others addresses visible can be good for group communication as is using reply all whereas hiding addresses can be useful too, depending on circumstance.

Its always a good idea to make attachments easily accessible - whether this involves providing the important information simply as text in the email - or converting to a more common file type. Also just checking the receiver has applicable software can avoid problems.

Filter rules provide the advantage of being able to automatically purge unwanted or unneeded messages that would normally just take up space, whilst still retaining a copy for future reference. Grouping mail is also an efficient way to keep correspondence organised and accessible. As for replying punctually - it is usually dependent on the matter contained.